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Delta training AND first time users?

Your company has been running SAP® for some time, but now it is time to upgrade the software and/or incorporate new changes.  In addition, you need to bring other locations onboard as first time users of SAP®.  You have at least two target audiences with different needs and probably more than one timeline.  Careful planning and design work is essential in order to develop and deliver the appropriate training material to the right target audiences at the right time.

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